Help employees get back to work
Everyday IT issues interrupt useful work. Web CheckIn provides first-line support for employee problems and routine workplace administration.
We discuss your environment, the types of requests involved and the responsibilities of your internal team or other suppliers before agreeing the service.
Employee IT requests
We help handle common user issues and investigate the information needed to resolve them. Where a request requires another provider, the agreed support arrangement defines how it should be handed over.
Workstation preparation
We prepare workstations according to your organisation’s requirements, including the agreed workplace software and user setup. Equipment purchasing, deployment scope and any on-site work are discussed separately.
Microsoft 365 and Active Directory administration
We provide routine administration within an agreed scope, including user and account-related tasks. Required permissions, approval responsibilities and the environments covered are established before work begins.
Local support in the Riga region and Tukums area
On-site IT support is available in Riga, Jurmala, the Babite area and Tukums Municipality. Remote support and on-site work are arranged according to the agreed service scope.
A defined support arrangement
We agree the request channel, service availability, responsibilities and commercial terms with each customer. Server maintenance is outside the standard scope of this first-line service.
